Terms of Use

Welcome to Purely Home, your premier destination for exquisite home furnishings and decor. These Terms of Use govern your use of the Purely Home website and services, ensuring a seamless and enjoyable shopping experience in compliance with the Australian Consumer Law. By accessing or using the Purely Home website, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.

1. Acceptance of Terms: By accessing or using the Purely Home website, you acknowledge and agree to abide by these Terms of Use. If you do not agree with any part of these terms, you may not access or use our website.

2. Scope of Services: Purely Home provides an online platform for the sale and purchase of home furnishings, decor, and related products. Our website offers a curated selection of high-quality items to enhance your living space.

3. Compliance with Australian Consumer Law: Purely Home operates in accordance with the Australian Consumer Law, which provides consumers with certain guarantees and protections regarding the quality, fitness for purpose, and safety of goods and services. Our Terms of Use are designed to complement and support these consumer rights.

4. Registration and Account Security: To access certain features of the Purely Home website, you may be required to create an account and provide personal information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Product Information and Pricing: Purely Home strives to provide accurate and up-to-date product information, including descriptions, specifications, and pricing. However, errors may occur, and we do not guarantee the accuracy or completeness of any information on our website. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

6. Orders and Payment: Placing an order on the Purely Home website constitutes an offer to purchase the products in your shopping cart. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. Payment for orders must be made in full at the time of purchase, and we accept various payment methods, including credit/debit cards, PayPal, and Afterpay.

7. Shipping and Delivery: Purely Home offers shipping to addresses within Australia. We strive to process and ship orders in a timely manner; however, delivery times may vary depending on your location and the shipping method selected. We are not responsible for delays or issues caused by third-party shipping carriers.

8. Returns and Refunds: Purely Home offers a generous returns and refunds policy, allowing you to return items within 30 days of purchase for a refund or exchange. Please refer to our Refunds Policy for detailed information on eligibility, procedures, and timelines for returns and refunds.

9. Intellectual Property Rights: The content, design, and imagery featured on the Purely Home website are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from our website without prior written consent from Purely Home.

10. Limitation of Liability: To the fullest extent permitted by law, Purely Home and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Purely Home website or products purchased through our website.

11. Indemnification: You agree to indemnify and hold harmless Purely Home and its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of or in connection with your use of the Purely Home website or violation of these Terms of Use.

12. Governing Law and Jurisdiction: These Terms of Use shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

13. Changes to Terms of Use: Purely Home reserves the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed about any updates or amendments.

14. Contact Us: If you have any questions, concerns, or feedback regarding these Terms of Use or our website, please contact us at info@purelyhome.com.au. We are committed to addressing and resolving any issues promptly and transparently.

By accessing or using the Purely Home website, you agree to be bound by these Terms of Use. We value your trust and are dedicated to providing you with a positive and rewarding shopping experience. Thank you for choosing Purely Home for your home furnishing needs.