Privacy
At Purely Home, we recognize the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information in compliance with The Privacy Act 1988 (Privacy Act) of Australia. By engaging with Purely Home, you consent to the practices described in this policy.
1. Collection of Personal Information: When you interact with Purely Home, we may collect various types of personal information to provide you with our products and services effectively. This information may include your name, email address, postal address, phone number, payment details, and any other information you provide to us voluntarily.
2. Use of Personal Information: We use your personal information to fulfill orders, process payments, communicate with you about your purchases, respond to your inquiries, provide customer support, and improve our products and services. Additionally, we may use your information to send you promotional offers, newsletters, and other marketing communications that may be of interest to you. You may opt-out of receiving marketing communications at any time by following the instructions provided in the communication.
3. Disclosure of Personal Information: We may disclose your personal information to third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, IT service providers, and marketing agencies. These service providers are contractually obligated to protect your personal information and only use it for the purposes specified by Purely Home. We may also disclose your information in response to legal requests or as required by law.
4. Security of Personal Information: Purely Home takes the security of your personal information seriously and employs industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies: Purely Home may use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. These technologies may collect information such as your IP address, browser type, device identifiers, and browsing behavior. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may impact your ability to access certain features of our website.
6. Accessing and Updating Your Information: You have the right to access, correct, or update the personal information we hold about you. If you would like to review or modify your information, please contact us using the contact details provided below. We will make reasonable efforts to accommodate your request in accordance with applicable privacy laws.
7. Retention of Personal Information: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.
8. Children's Privacy: Purely Home does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
9. Changes to this Privacy Policy: Purely Home reserves the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
10. Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at privacy@purelyhome.com.au. We are committed to addressing and resolving any issues promptly and transparently.
At Purely Home, your privacy and trust are of utmost importance to us. We are dedicated to protecting your personal information and maintaining the highest standards of privacy and security. By providing you with clear and transparent information about our privacy practices, we aim to build a trusted relationship with you as our valued customer. Thank you for choosing Purely Home for your home furnishing needs.