Welcome to Purely Home
At Purely Home, our mission is to provide discerning customers with exquisite, high-quality furnishings, ensuring luxury and elegance in every detail.
Best Sellers
Discover Purely Home's Best Sellers Collection: Timeless designs, quality craftsmanship, and unbeatable style for every room in your home.
New Arrivals
Explore Purely Home's Latest Arrivals: Elevate your space with fresh designs, innovative styles, and must-have pieces for modern living.
Free Shipping
Enjoy Free Shipping on Purely Home's curated collection: Elevate your space hassle-free with our quality home furnishings and décor.
Unveil Endless Inspiration
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Customer-Centric Excellence
We're dedicated to delighting you: Experience our passion firsthand!
Hassle-Free Returns: Our Commitment to Customer Satisfaction
Experience seamless returns with our easy process, ensuring your satisfaction with every purchase. Your happiness is our priority.
Check out our FAQ
Can I make changes to my order before its shipped?
If you have not received your tracking email you are able to make changes to your order, send us an email to hello@purelyhome.com.au
Do you charge tax?
Yes, as an Australian business, we are required to charge Goods and Services Tax (GST) on eligible products and services in accordance with Australian tax laws.
Why isn't my payment going through?
If you're experiencing issues with payment, please ensure that the information entered matches your billing details. Alternatively, try using a different payment method or contact your financial institution for assistance.
Will I be charged right away when I place an order?
Yes, your payment will be processed immediately upon placing your order. You'll receive a confirmation email once the transaction is successfully completed.
How long will it take for my order to arrive?
Delivery times vary depending on your location. Please refer to our shipping policy for estimated delivery times. We strive to dispatch orders promptly to minimize any delays.
How do I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number and instructions on how to track your parcel. You can also track your order directly on our website using the provided tracking information.
Do you ship internationally?
Currently, we only ship within Australia. We do not offer international shipping at this time. We apologize for any inconvenience this may cause.
My order never arrived, what do I do?
If your order has not arrived within the estimated delivery time frame, please contact our customer service team with your order details. We'll investigate the matter promptly and provide assistance to ensure your order reaches you as soon as possible.
Contact us
Monday - Friday 9:00am - 4:00pm
Live Chat: Use our live chat feature to talk to a person now
Phone: +61421588445
Email: hello@purelyhome.com.au
